Esteban Garzon
Big Data

Factors Affecting Big Data Adoption in a Service Operations Company

A case brief focused on organizational and technological factors that influence adoption, using TOE and UTAUT-inspired framing.

Overview

Why this case matters in the portfolio.

Portfolio framing

The emphasis here is adoption, not only tooling. The brief examines how readiness, capability, cost, trust, and organizational context shape whether analytics initiatives actually move from idea to execution.

What It Shows

Signals this case adds to the analytics layer.

01
Capability signal

Comfort with analytical frameworks beyond dashboards and coding tasks.

02
Capability signal

Ability to assess digital transformation risk from both technical and organizational angles.

03
Capability signal

Experience translating theory into practical business recommendations.

Focus Areas

A concise brief instead of a missing raw file.

This portfolio page preserves the original analytics item while presenting it in a cleaner, public-facing format that is easier to browse and safer to publish.

Focus

Core themes

Technology adoption
Organizational readiness
Analytics strategy
Change management
Deliverables

What this artifact contributes

Executive-style brief
Adoption risk framing
Portfolio-safe internal page